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Video Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

About the Role

We are seeking a skilled Video Support Specialist to join our team at Teleperformance Greece. As a Video Support Specialist, you will play a crucial role in helping our clients take their video channels to the next level.

Key Responsibilities

  • Provide expert advice to clients on various video-related queries.
  • Build strong relationships with key decision-makers in the marketing industry while troubleshooting client issues.
  • Offer strategic campaign support to educate clients and achieve strong customer satisfaction.
  • Search for accurate and effective solutions to client problems.
  • Work across multiple channels, including chat, phone, and email.

Requirements

  • Superior written and verbal communication skills in German, as well as effective listening skills.
  • Good communication skills in English.
  • Flexibility to adapt to different working channels.
  • Ability to use positive language.
  • Willingness to continuous learning and improvement.
  • Good time management skills.

What We Offer

  • Complete support for relocation to Greece, including flight tickets, accommodation, and house searching assistance.
  • Competitive monthly salary and two extra salaries per year.
  • Refer-A-Friend program with great bonuses.
  • Healthcare benefits and numerous discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events and community and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.

About Teleperformance Greece

We are a multinational company that values diversity and offers equal opportunities to all. We are committed to providing a great working environment and opportunities for growth and development. If you are a motivated and skilled individual looking to advance your career, we encourage you to apply for this role.