Aktuelle Jobs im Zusammenhang mit Customer Service Specialist for Product Claims in the Solar Sector - Heusenstamm, Hessen - BMI Group
-
Heusenstamm, Hessen, Deutschland BMI Group VollzeitJob DescriptionAt BMI Group, we're looking for a highly skilled Customer Service Specialist to join our team in Heusenstamm. As a key member of our customer service team, you will be responsible for handling customer complaints and claims related to our solar and photovoltaic products.Your Responsibilities:Analyze and process customer complaints and claims...
-
Heusenstamm, Hessen, Deutschland BMI Group VollzeitJob DescriptionAt BMI Group, we're looking for a highly skilled Customer Service Specialist to join our team in Heusenstamm. As a key member of our customer service team, you will be responsible for handling customer complaints and claims related to our solar and photovoltaic products.Your Responsibilities:Analyze and process customer complaints and claims...
-
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnser Angebot:Wir suchen einen Customer Service Spezialist Produktreklamationen im Bereich Solar für unseren Standort in Heusenstamm.Ihre Aufgaben:Entgegennahme und Analyse von Kundenreklamationen bezüglich unserer Photovoltaik und Solarthermie ProdukteQualifiziertes und kundenorientiertes Bearbeiten von ProduktreklamationenAnfordern und Prüfen von...
-
Solar Product Development Specialist
vor 2 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitDrive Innovation and Excellence - at BMI, we're passionate about empowering our team members to grow and thrive.As a Solar Technician Product Development professional, you'll be part of our dynamic team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Support the development of new BIPV/BAPV system-interfaces to roof solutionsDocument...
-
Solar Product Development Specialist
vor 1 Woche
Heusenstamm, Hessen, Deutschland BMI Group VollzeitDrive Innovation and Excellence - at BMI Group, we're passionate about creating an environment where you can grow and thrive.For our location in Germany, we're seeking a skilled Solar Technician Product Development to join our team.Your Key Responsibilities:Collaborate with our development team to design and implement new BIPV/BAPV system-interfaces to roof...
-
Solar Product Development Specialist
vor 1 Monat
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential - at BMI Group, we're driven by values that empower you to grow and thrive.We're seeking a talented Solar Technician Product Development professional to join our team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Collaborate with our development team to create innovative BIPV/BAPV system-interfaces for roof...
-
Solar Product Development Specialist
vor 1 Monat
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential - at BMI Group, we're driven by values that empower you to grow and thrive.We're seeking a talented Solar Technician Product Development professional to join our team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Collaborate with our development team to create innovative BIPV/BAPV system-interfaces for roof...
-
Customer Service Specialist for Solar Product Claims
vor 2 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitWir suchen einen erfahrenen Kundenbetreuer für unsere Solar-Produktreklamationen.Ihre Aufgaben:Entgegennahme und Analyse von KundenreklamationenQualifiziertes und kundenorientiertes Bearbeiten von ProduktreklamationenAnfordern und Prüfen von KostenvoranschlägenErstellung von Rechnungen, Gutschriften und ZahlungsanweisungenRechtseintrittsprüfungPflege von...
-
Solar Product Development Specialist
vor 4 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential - at BMI Group, we're driven by values that empower you to grow and thrive.We're seeking a talented Solar Technician Product Development professional to join our team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Collaborate with our development team to create innovative BIPV/BAPV system-interfaces for roof...
-
Solar Product Development Specialist
vor 4 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential - at BMI Group, we're driven by values that empower you to grow and thrive.We're seeking a talented Solar Technician Product Development professional to join our team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Collaborate with our development team to create innovative BIPV/BAPV system-interfaces for roof...
-
Solar Product Development Specialist
vor 1 Monat
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential - at BMI Group, we're driven by values that empower you to grow and thrive.We're seeking a talented Solar Technician Product Development professional to join our team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Collaborate with our development team to create innovative BIPV/BAPV system-interfaces for roof...
-
Solar Product Development Specialist
vor 1 Monat
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential - at BMI Group, we're driven by values that empower you to grow and thrive.We're seeking a talented Solar Technician Product Development professional to join our team in Heusenstamm near Frankfurt am Main, Germany.Your Key Responsibilities:Collaborate with our development team to create innovative BIPV/BAPV system-interfaces for roof...
-
Solar Product Development Manager
vor 2 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential in Solar Product DevelopmentWe at BMI Group are seeking a highly skilled Solar Product Development Manager to join our team. As a key member of our team, you will be responsible for the development of new BIPV/BAPV systems for flat and pitched roof solutions.Your Key Responsibilities:Development of new BIPV/BAPV systems for flat and...
-
Solar Development Engineer
vor 2 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitDrive Innovation and Excellence in Solar TechnologyBMI Group is seeking a highly skilled Solar Development Engineer to join our team in Heusenstamm near Frankfurt am Main, Germany. As a key member of our product development team, you will be responsible for the technical support of new BIPV/BAPV system-interfaces to roof solutions, technical documentation of...
-
Solar Development Engineer
vor 2 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitDrive Innovation at BMI GroupWe are seeking a skilled Solar Development Engineer to join our team in Heusenstamm near Frankfurt am Main, Germany. As a key member of our product development team, you will be responsible for the technical support of new BIPV/BAPV system-interfaces to roof solutions.Your Key Responsibilities:Technical documentation of new solar...
-
Solar Product Development Manager
vor 2 Wochen
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential at BMI GroupWe are seeking a highly skilled Solar Product Development Manager to join our team in Heusenstamm near Frankfurt am Main in Germany. As a key member of our team, you will be responsible for developing new BIPV/BAPV systems for flat and pitched roof solutions, improving our PV Product Portfolio, and ensuring our products meet...
-
Solar Product Development Manager
vor 1 Monat
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential at BMI Group, where we're driven by values of connection, empowerment, and innovation. Join our team and grow with us!We're seeking a highly motivated Solar Product Development Manager to lead our product development efforts in Heusenstamm, near Frankfurt am Main, Germany. As a key member of our team, you'll be responsible...
-
Solar Product Development Manager
vor 1 Monat
Heusenstamm, Hessen, Deutschland BMI Group VollzeitUnlock Your Potential at BMI Group, where we're driven by values of connection, empowerment, and innovation. Join our team and grow with us!We're seeking a highly motivated Solar Product Development Manager to lead our product development efforts in Heusenstamm, near Frankfurt am Main, Germany. As a key member of our team, you'll be responsible...
-
Solar Product Development Manager
vor 1 Woche
Heusenstamm, Hessen, Deutschland BMI Group VollzeitOur MissionWe at BMI Group are driven by values that set us apart: connecting, strengthening, developing, and inspiring. This is what makes BMI a company where you can grow and thrive.We are looking for a Solar Product Development Manager (m/f/d) to join our team at our location in Germany, near Frankfurt am Main.Your Key Responsibilities:Develop new...
-
Solar Engineer for Flat Roof Systems
vor 2 Monaten
Heusenstamm, Hessen, Deutschland BMI Deutschland GmbH VollzeitJob OverviewAt BMI Deutschland GmbH, we are seeking a highly skilled Solar Engineer to join our team in the development of innovative flat roof solar systems. As a key member of our engineering team, you will be responsible for providing technical support in the calculation and design of PV systems, optimizing existing and developing new BIPV/BAPV products,...
Customer Service Specialist for Product Claims in the Solar Sector
vor 2 Monaten
About BMI Group
BMI Group is a leading manufacturer of roofing and building solutions, offering a wide range of products and services to meet the needs of customers. With a strong focus on innovation and quality, we strive to provide our customers with the best possible solutions for their roofing and building needs.
About the Role
We are seeking a highly skilled and experienced Customer Service Specialist to join our team at BMI Group. As a Customer Service Specialist, you will be responsible for handling customer complaints and claims related to our solar products. Your primary goal will be to provide excellent customer service, ensuring that customer issues are resolved promptly and efficiently.
Key Responsibilities
- Receive and analyze customer complaints and claims related to our solar products
- Qualify and process customer claims in a timely and efficient manner
- Request and review cost estimates and prepare written correspondence
- Prepare and send invoices, credit notes, and payment instructions
- Verify legal entitlement to compensation
- Maintain records of all claim activities
- Ensure that customer issues are handled professionally and promptly
- Initiate measures to rectify errors and improve quality
- Continuously improve processes and procedures
Requirements
- Completed vocational training or degree in a relevant field, such as roofing, heating, electrical engineering, or energy technology
- Several years of experience in customer service and claim handling, with a focus on quality management
- Excellent communication and teamwork skills
- Proficiency in MS Office and SAP R3 (S4 Hana an advantage)
- Analytical skills and technical understanding to identify causes and solutions
What We Offer
- Competitive salary package and company pension scheme
- 30 days' annual leave, flexible working hours, and mobile working
- Various mobility solutions, including job bike, travel expenses, and free parking
- Support for families, including childcare allowance and family service
- Individual development and training opportunities
- Health and wellness programs, including BMI health fund
