IT Operations Service Manager
vor 4 Wochen
At Riverty, your journey begins with us. Together, we strive to create a fintech environment that prioritizes human connection and fosters financial growth for all.
We are currently seeking a
IT Operations Service Manager (m/f/d)
(full-time, temporary) Join our dynamic team with flexible working conditions.
Your responsibilities will include:
- Overseeing the operation of our Service Management platform
- Managing, configuring, and monitoring automated workflows
- Developing digital solutions, reports, and dashboards utilizing JavaScript and SQL
- Contributing to software implementation and development projects
- Handling incident and problem management
- Engaging with both internal and external stakeholders
- Presenting the service portfolio of the department and the organization
- Assisting in internal and external audits, particularly in quality and information security management
To be successful in this role, you should possess:
- A completed vocational training as an IT specialist or a degree in (business) informatics or a related technical field
- A minimum of 2 years of professional experience in operating IT solutions, helpdesk, or IT administration
- Familiarity with the Atlassian product suite (JIRA, Confluence)
- Proficient knowledge of SQL, HTML, JSON, REST
- Strong organizational and communication skills
- Fluent in both German and English
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