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SW Field Application Engineer

vor 2 Monaten

Munich, Bayern, Deutschland SAMSUNG Vollzeit

Job Summary

This role is responsible for providing technical support to customers in the automotive industry, focusing on Samsung Processors and Companion devices. The ideal candidate will have a strong background in embedded systems, C programming, and experience with Linux and Android.

Key Responsibilities

  • Design-in technical support for customers
  • Conduct technical meetings with customers to promote new products and address technical issues
  • Deliver product roadmaps, features, and value propositions to customers
  • Track projects and anticipate customer requests
  • Identify and communicate current and future customer needs and technical requirements
  • Drive development and quality teams to fulfill customer requirements
  • Provide technical support throughout the product lifecycle
  • Responsible for testing, debugging, delivering, guiding, and documenting software deliverables

Requirements

  • Master of Science degree or equivalent in electronics, physics, or related areas
  • 5-10 years of technical experience in semiconductor, ideally in SoC SW development or customer support
  • Experience in embedded systems, C language, radio technology, ultra-wide band, device drivers, or middleware in Linux/Android
  • Experience in bootloader, Linux kernel, Yocto, C++, Python, and Java is a strong plus
  • Agile process, DevOps, CI/CD experience is a strong plus
  • Self-starter with ability to work under minimum supervision
  • Assertive, determined, flexible, and creative personality
  • Strong customer orientation
  • Ability to work in a multi-cultural environment
  • Persuasive and professional presentation skills
  • Very good communication skills and ability to negotiate at all levels
  • Very good written and spoken English – additional languages are a plus
  • Experience in Automotive Semiconductor business is a strong plus