Guest Relations Associate

Job Overview

As a vital member of our team, you will be responsible for preparing and serving a variety of food and beverages under designated supervision. This role involves operating kitchen equipment while adhering to established procedures, ensuring a friendly and personalized customer experience.

Position Grade

2

Career Field

Hospitality and Restaurant Operations

Supervisory Role

No

Qualifications

Education: A high school diploma or equivalent is required. Relevant job experience may substitute for educational requirements on a 9 months for 9 months basis.

Note: If an adequate number of qualified candidates do not apply, minimum qualifications may be adjusted without reposting.

Additional Requirements

We are hiring for the following shifts: Must have daytime availability (before 3 PM).
*Monday-Thursday: 11 AM - 7:30 PM, Friday: 11 AM - 8:30 PM & Open availability Saturday/Sunday.
*Monday-Friday: 7 AM - 5 PM & Open availability Saturday/Sunday.

Salary Range

Minimum: $17.04
Maximum: $19.88

Key Responsibilities

In a food service environment, your duties will include:

• Serving a variety of food items such as salads, meats, and beverages at designated stations.
• Preparing simple salads, coffee, and tea, and replenishing food supplies as needed.
• Operating kitchen equipment, including ovens and fryers, to prepare food items.
• Maintaining cleanliness and sanitation standards in the work area.
• Assisting in achieving service and sales goals while resolving customer inquiries and complaints effectively.
• Handling cash transactions and maintaining accurate records of sales.

Job Type

Hourly

Positions Available

1

Benefits

Health & Financial Benefits

Comprehensive medical and dental plans are available to eligible associates from the first day of employment, with no waiting period. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) are also offered to assist with healthcare expenses.

Disability & Life Insurance

Short-term and long-term disability plans are provided, along with basic and supplemental life insurance options for associates and their dependents.

Retirement Plans

The Exchange offers a traditional pension plan and a 401(k) retirement savings plan to help associates prepare for their financial future.

Note: RFT = regular full-time | RPT = regular part-time | INT = intermittent | TFT = temporary full-time | TPT = temporary part-time