Client Care Representative
vor 3 Monaten
Völklingen, Saarland, Deutschland
SUMMACOM GmbH & Co. KG.
Vollzeit
Position OverviewBecome a vital part of our team at SUMMACOM GmbH & Co. KG, focusing on projects tailored for Sparda Banks as a Customer Support Specialist.
SUMMACOM is recognized as a premier provider of communication solutions, delivering exceptional support in customer service, sales, and training initiatives.
Experience our distinctive company culture, enriched by our employees - the SUMMACOMMUNITY.
Key Responsibilities- Deliver comprehensive information regarding products, services, and offerings
- Effectively manage and resolve customer inquiries
- Address complaints and provide order details
- Organize appointments for local branches
- Maintain high levels of customer satisfaction
- Preferably completed commercial training
- Strong customer-focused approach
- Proficient PC skills
- Enjoy engaging with people
- Capable of resolving conflicts in a customer-friendly manner
- Excellent command of the German language
- Flexible availability between 06:00 & 22:00, including weekends
- Permanent employment contract
- Annual salary review
- 30 days of paid vacation
- Opportunities for professional development
- Discounts on various products and services
- Option for remote work
- Monthly shopping vouchers
- Exclusive employee events
- Company benefits card
- Accessible public transport or parking facilities
- Ergonomic work environments
- Complimentary coffee and tea
- Company pension scheme
- Regular tickets to cultural and sporting events
- Health management initiatives
We eagerly anticipate your application.