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SAP CRM Technical Expert

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland Bosch Vollzeit
Job Description

About the Role

We are seeking a highly skilled SAP CRM Technical Expert to join our team at Bosch. As a key member of our solution team, you will be responsible for translating business requirements into high-quality functional design documents that meet the needs of our customers.

Key Responsibilities

  • Work closely with business stakeholders to gather requirements and develop functional design documents.
  • Develop a deep understanding of SAP CRM business processes and customer interaction center functionality.
  • Analyze and refine requirements to ensure successful delivery of features and functionalities in SAP C4HANA.
  • Develop user stories with clear acceptance criteria and testing requirements.
  • Conduct sprint demos with business stakeholders to ensure developed solutions meet business requirements.
  • Manage design and requirement gathering workshops with customers.
  • Develop expertise in CRM Web UI Framework, including Component Workbench and Enhancement Framework.
  • Refine customer requirements to prepare for future sprints.
  • Ensure excellent communication and collaboration between internal and external teams.

Requirements

  • Engineering degree.
  • 10-12 years of SAP CRM implementation/roll-out project experience.
  • Excellent verbal and written communication skills.
  • Excellent computer proficiency (MS Office - Word, Excel, and Outlook).
  • Ability to work under pressure and meet deadlines.

Working Conditions

50% time working in Stuttgart office, 50% time working onsite.