IT Support Specialist

vor 1 Woche


Berlin, Berlin, Deutschland Rochus Mummert digital GmbH Vollzeit
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Rochus Mummert digital GmbH. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Provide first- and second-level technical support to clients via phone, email, or remote desktop sessions.
  • Escalate complex issues to our development team, ensuring timely resolution and minimal downtime.
  • Conduct regular system checks and maintenance to prevent technical issues.
  • Collaborate with our development team to identify and resolve technical issues.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 2 years of experience in technical support, preferably in a healthcare IT environment.
  • Excellent knowledge of Linux operating systems and Bash scripting.
  • Strong communication and problem-solving skills.
  • Fluency in German language.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Flexible working hours and remote work options.

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