Customer Service Specialist
vor 2 Wochen
asgoodasnew electronics GmbH is a leading company in the world of consumer electronics re-commerce, dedicated to sustainability and environmental responsibility. We strive to provide high-quality electronic products to our valued customers while promoting responsible consumption and environmental protection.
We are seeking a motivated and customer-focused Customer Service Representative to join our team.
- Your Responsibilities:
- Provide exceptional support to customers inquiring about products from our online platforms, including our webshop and marketplaces.
- Assist customers utilizing our trade-in portal through clear and effective communication.
- Contribute to continuous improvement of our customer service by sharing your insights and experiences.
What We Look For:
- Fluency in German, both written and spoken.
- A friendly and positive demeanor with a commitment to providing excellent customer service even under pressure.
- Enthusiasm for assisting customers via phone.
- Experience with online platforms like Google, Amazon, or eBay is beneficial.
- Strong communication skills and a customer-centric approach.
- A collaborative team player dedicated to achieving shared goals.
- Proficiency in MS Office or Google Apps is preferred.
-
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