Aktuelle Jobs im Zusammenhang mit Order Processing Specialist - Hilden, Nordrhein-Westfalen - Fineline
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Order Management Specialist
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Hilden, Nordrhein-Westfalen, Deutschland Fineline VollzeitKey ResponsibilitiesAs a key member of our team, you will be responsible for managing orders efficiently, ensuring timely follow-ups, and maintaining strong relationships with customers. Your expertise in PCB sales and service will be essential in driving customer satisfaction and loyalty.Key SkillsExcellent communication and negotiation skillsAbility to...
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Logistics Specialist
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Order Processing Specialist
vor 2 Monaten
We are seeking a highly skilled and experienced professional to join our team as an Order Processing Specialist. In this role, you will be responsible for managing order entries, confirmations, and follow-ups within defined Service Level Agreements (SLAs).
Key Responsibilities- Order Management: Efficiently manage order entries, confirmations, and follow-ups to ensure timely delivery and high customer satisfaction.
- Negotiations: Conduct negotiations to achieve the best possible outcomes for both parties.
- Customer Inquiries: Promptly respond to internal and external customer inquiries regarding the order process, including inventory checks and order adjustments.
- Process Optimization: Monitor and improve departmental processes to increase efficiency and productivity.
- Team Coordination: Work closely with all parties involved in the order process, both internally and externally.
- Customer Satisfaction: Continuously improve customer satisfaction by ensuring high-quality service and timely delivery.
- Customer Consultation: Provide expert advice on PCB solutions, including cost and production optimizations, and select suitable partners.
- Reporting: Prepare and present reports on KPIs, SWOT analyses, and account progress to stakeholders.
- Education: Technical or commercial education or comparable qualifications.
- Communication Skills: Excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and internal stakeholders.
- Experience: Ideally, experience working with printed circuit boards and knowledge of AX, Salesforce, BI Qlickview/Qlicksense.
- Language Skills: Good written and spoken German and English skills.
Fineline Global is a global leader in printed circuit board technology and supply chain solutions. We offer a secure working environment with long-term prospects in a constantly growing, future-oriented international sales company. We work locally and maintain a very informal working atmosphere, while being globally networked through our close links with international offices.
Benefits- Home Office: Possible by arrangement, including office equipment (laptop, two screens, and an electrically height-adjustable desk).
- Professional Development: Targeted support through access to our self-learning platform with numerous online courses.
- Work-Life Balance: Free parking spaces and good public transport connections.
- Financial Benefits: Additional payment for company pension scheme or VL, supplementary company health insurance.
- Recognition: Vacation on the day of your birthday, special leave for other occasions.
