Technical Support Specialist

Vor 7 Tagen

Oppenweiler, Baden-Württemberg, Deutschland Murrelektronik GmbH Vollzeit
About the Job

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Murrelektronik GmbH. As a key member of our support team, you will be responsible for providing expert technical assistance to our internal and external customers, both nationally and internationally.

Key Responsibilities
  • Provide product-specific support to customers, including installation and troubleshooting of Murrelektronik products in automation systems.
  • Collaborate with cross-functional teams to resolve customer issues and improve product quality.
  • Analyze and document product deviations, ensuring timely and effective resolution.
  • Represent the company in technical matters, providing expert advice and guidance to customers and internal stakeholders.
Requirements
  • Bachelor's degree in Mechatronics, Computer Science, Automation Engineering, or a related field.
  • Strong knowledge of electrical drive and control systems.
  • Ability to develop innovative solutions for new digital applications and services, as well as customer-specific IIoT solutions.
  • Desirable: experience with fieldbus technology (PROFINET, EthernetIP, EtherCat).
  • Excellent German and English language skills.
  • Global travel requirements (30% of the time).
What We Offer
  • A dynamic and collaborative team environment in a growing family-owned company.
  • Modern workspaces and equipment.
  • Flexible working hours, mobile working, and 30 days of annual leave.
  • Bike leasing and shower facilities.
  • Contributions to occupational pension and capital-forming benefits.
  • Corporate benefits.
  • Various events and company gatherings.

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