Floor Supervisor
Vor 7 Tagen
We are seeking a highly skilled and experienced Floor Supervisor to join our team at Hotel MOA Berlin / Hotel Heidegrund / MOA Group GmbH. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel rooms and public areas.
Key Responsibilities- Team Leadership: Supervise and coordinate the activities of our Housekeeping team to ensure efficient and effective operations.
- Quality Control: Conduct regular inspections to ensure that our hotel rooms and public areas meet the highest standards of cleanliness and quality.
- Guest Satisfaction: Ensure that all guests receive a high level of service and that their needs are met promptly and efficiently.
- Inventory Management: Manage and maintain our inventory of cleaning supplies and equipment to ensure that we have everything we need to maintain the highest standards of cleanliness and quality.
- Training and Development: Provide training and guidance to our Housekeeping team to ensure that they have the skills and knowledge they need to perform their jobs effectively.
- Communication: Communicate effectively with our guests, colleagues, and management team to ensure that we are providing the best possible service.
- Experience: At least 2 years of experience in a similar role in the hospitality industry.
- Education: High school diploma or equivalent required.
- Skills: Excellent communication and leadership skills, ability to work effectively in a team environment, and a strong attention to detail.
- Language: Fluency in English is required, German language skills are an asset.
Hotel MOA Berlin / Hotel Heidegrund / MOA Group GmbH is a leading hospitality company that operates a range of hotels and resorts across Germany. We are committed to providing our guests with the highest level of service and ensuring that they have a memorable and enjoyable stay with us.
What We Offer- Competitive Salary: We offer a competitive salary and benefits package to our employees.
- Opportunities for Advancement: We offer opportunities for advancement and career growth to our employees.
- Training and Development: We provide training and development opportunities to our employees to ensure that they have the skills and knowledge they need to perform their jobs effectively.
- Team Environment: We have a positive and supportive team environment that encourages collaboration and teamwork.
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