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Hydrogen Systems Service Engineer
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Empower Your Career
At Cummins Inc., we are dedicated to Powering Your Potential. We offer global opportunities to enhance your career, contribute positively to your community, and collaborate with some of the most innovative minds to tackle the world's most challenging issues.
We embrace flexibility, allowing you to pursue your passions while making a significant impact through meaningful work within our diverse workforce. This is the essence of #LifeAtCummins.
Position Overview: Service Engineer - Electrolyzer
We are seeking a motivated and dedicated Service Engineer to enhance our service team, focusing on Hydrogen Electrolyzer applications. You will play a crucial role in establishing a premier service support model to ensure timely and effective customer service.
Key Responsibilities:
- Provide remote assistance and on-site service support to clients, leading installation and commissioning activities for our Hydrogen Electrolyzer solutions on both national and international levels.
- Conduct troubleshooting and repairs based on customer needs, perform internal testing, diagnose and resolve less-complex issues, and recommend suitable actions.
- Develop and maintain comprehensive troubleshooting guides, diagnostic descriptions, and wiring diagrams by incorporating feedback from experts and technicians, and conducting necessary investigative work to achieve optimal outcomes.
- Manage the library of troubleshooting resources as products evolve, ensuring effective documentation with consideration for translations, and communicate proposed changes for peer review and approval.
- Create, implement, and sustain tools and processes for functional excellence to enhance efficiency and alignment among cross-functional teams and external stakeholders.
Qualifications:
We are looking for candidates who are autonomous, committed, and eager to contribute to our mission of delivering exceptional service in the Hydrogen Electrolyzer sector.
