Senior Knowledge Systems Specialist
Vor 7 Tagen
We are seeking a highly skilled Senior Knowledge Systems Specialist to join our team at Halvik. As a key member of our IT department, you will be responsible for implementing, managing, and supporting our Knowledge System Tools.
Key Responsibilities- Implement and Manage Knowledge System Tools: Design, develop, and implement Knowledge System Tools to meet the business needs of our organization.
- Subject Matter Expert: Serve as a subject matter expert on selected platforms, including Microsoft SharePoint, Microsoft Office 365, and emerging collaboration tools.
- Provide Solutions: Analyze business needs and processes, recommend the best methodologies and tools, and provide solutions to meet the needs of our organization.
- Identify and Log Data Flows: Identify, log, and logically map organizational data flows and their respective information systems.
- Work with Users and Stakeholders: Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects.
- Provide SharePoint Solutions: Provide extensive experience creating SharePoint out of the box apps or collaborative tools, including lists, document/form libraries, discussion boards, surveys, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc.
- Establish Governance Rules: Establish and enforce governance rules, plan and implement monthly SharePoint Power User group meetings, and convey information to the team.
- Compile Reports: Compile monthly reports on usage and progress of site collection.
- Perform SharePoint Site Collection Administration: Perform SharePoint Site Collection Administration, including managing permissions, restricting and revoking access as required.
- Create and Manage Content: Create, leverage, and manage content types, site columns, lookups, and templates for re-use in sites.
- Maintain the SharePoint Environment: Maintain the SharePoint environment, including constantly revisiting and reviewing content to ensure business relevance.
- Customize and Maintain Landing Page: Customize and maintain landing page to encourage traffic and user adoption.
- Monitor Site Usage: Monitor site usage and follow up on dormancy on a regular basis.
- Monitor Workflows and Tasks: Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities, and liaise with the 6 / Communications regarding the migration of sites when necessary.
- Provide End-User Support: Provide end-user support and encourage user adoption.
- Act as Tier 1 Support: Act as Tier 1 support for end-users and site designers.
- Train End-Users: Train end-users on basic functionality, direct users to training material and available resources, and collaborate with organizational trainers to audit knowledge systems training programs of instruction.
- Perform General Data Administration: Perform general data administration, including manually inputting data, creating, modifying, and deleting data, researching and analyzing data, and scanning and uploading documents and data files.
- Define and Test Access Privileges: Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities.
- Implement Security Improvements: Implement security improvements by assessing usage, evaluating trends, anticipating requirements, recognizing quality or security problems, and providing accuracy checks for stored data.
- Meet Information Assurance Policies: Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST, and other IA related military/federal requirements.
- TS/SCI Clearance: Must have a Top Secret/Secret Compartmented Information (TS/SCI) clearance.
- IAT Level II Certification: Must have IAT Level II certification.
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