Operational Account Manager

vor 1 Monat


Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics Vollzeit
Job Title: Operational Account Manager

Join Hellmann Worldwide Logistics, a leading global player in the freight forwarding industry, as an Operational Account Manager. In this role, you will be responsible for managing customer relationships, coordinating logistics operations, and driving business growth.

Key Responsibilities:
  • Act as a single point of contact for customers, providing exceptional service and support.
  • Coordinate logistics operations, including shipment processing, invoicing, and reporting.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with internal teams to ensure seamless logistics operations.
  • Monitor and analyze key performance indicators (KPIs) to optimize logistics processes.
Requirements:
  • Successful completion of studies in business administration or a related field.
  • Experience in logistics operations, preferably in the freight forwarding industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Fluent English language skills, both written and spoken.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a global leader in the logistics industry.

At Hellmann Worldwide Logistics, we value diversity and equal opportunities. We welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.



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