Are you ready to make an impact in the telecommunications sector?

At GREENFIBER Internet & Dienste GmbH, a family-run enterprise committed to delivering advanced fiber optic solutions, we are looking for a dedicated individual to enhance our customer engagement. As a key player in our organization, your role will involve advocating for our services, offering knowledgeable guidance, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Advocate and market our offerings to clients, emphasizing the advantages of fiber optic technology
• Deliver sales and technical insights to customers
• Assist clients through various communication channels, including face-to-face interactions, phone calls, and online chats
• Address customer grievances and manage order modifications
• Provide a distinctive customer experience through effective communication
• Enter customer information into our CRM platform
• Work collaboratively with the sales department

Qualifications:

• Completed vocational training or equivalent credentials
• Experience in customer service and sales
• Strong focus on customer needs and organizational abilities
• Familiarity with fiber optics and telecommunications is advantageous
• A collaborative team member with a positive attitude
• Proactive approach and ability to excel in a fast-paced environment
• Exceptional written and verbal communication skills in German

What We Provide:

• 30 days of annual leave
• Attractive employee participation scheme
• Fresh fruit and healthy snacks available in all locations
• Flat organizational structure and a culture of open feedback
• Access to a company physician and ergonomic workspaces
• Training, events, and workshops through GREENFIBER Academy
• Budget for professional development

We look forward to your application

If you are interested in this position, please submit your resume along with a brief cover letter detailing your availability and salary expectations. If you know someone who would be a great fit, feel free to share this opportunity. If you are seeking a different role, we welcome unsolicited applications and look forward to starting a conversation.