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Cloud Support Technician

vor 2 Monaten


Munich, Bayern, Deutschland deeploi GmbH Vollzeit
Your Role
  • You serve as the primary contact for our clients and the first line of support.
  • Your focus is on delivering technical assistance and resolving intricate issues related to cloud technologies.
  • You address customer inquiries, providing solution-focused support primarily centered on cloud solutions.
  • You work closely with the IT support team to foster ongoing improvements in processes.
  • Your expertise includes a thorough understanding of the Windows operating system along with experience in Microsoft 365 and/or Google Workspace.
  • You bring practical knowledge in managing Mobile Device Management (MDM) systems, such as Microsoft Intune.
  • You actively contribute to the IT Operations team in refining and automating support workflows.
Your Qualifications
  • You have completed an apprenticeship as an IT specialist in system administration or have advanced to a system administrator role through professional development.
  • You possess several years of experience in IT support roles.
  • You are fluent in both German and English at a C1 proficiency level.
  • You are committed to personal growth and collaborative development, with opportunities for professional certifications supported by the organization.
  • You enjoy interacting with diverse customers, demonstrating patience and a strong dedication to service.
  • You adopt a practical, hands-on approach to your work.
  • You are looking to be part of a company that values engagement and encourages initiative.
Why Choose Us?
  • Be part of the IT transformation – we are a dynamic, rapidly expanding team with ambitious goals.
  • Competitive compensation package, including a Virtual Stock Option Plan (VSOP).
  • Significant responsibility and ownership from the outset.
  • Benefits include public transport tickets, bike-sharing options, fitness memberships, and corporate perks.
  • Flexible office locations.
About deeploi GmbH

Empowering millions to work more efficiently every day.
We are on the lookout for talented individuals to join the IT revolution and help us establish Europe's leading IT Operating System.
deeploi was founded to innovate IT services, supported by prominent European investors to redefine IT management.
We provide comprehensive IT solutions, including user onboarding and offboarding, support services, cybersecurity, and device management, ensuring a seamless experience for our clients.