Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Kaiserslautern, Rheinland-Pfalz - TOPdesk Deutschland GmbH
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Customer Success Manager
vor 2 Monaten
TOPdesk ist ein international agierendes Softwareunternehmen im Bereich Servicemanagement mit 900 Mitarbeitern in 11 Ländern und 5.000 Kunden weltweit. Für unseren Standort in Deutschland suchen wir einen Kundenbeziehungsmanager (m/w/d) zur Unterstützung unseres Teams.
**Deine Umgebung**
- In deinem Arbeitsalltag stehst du im engen Austausch mit der Beratung, dem Support, dem Account Management und bei Bedarf unserer Entwicklungsabteilung.
- Du betreust deine Kunden und unterstützt sie beim Erreichen ihrer Ziele.
- Mit Hilfe von Bedarfsanalysen kannst du den Kunden dabei unterstützen, das Maximum aus TOPdesk herauszuholen.
**Deine Aufgaben**
- Du wirst Teil des Teams Customer Success Management und unterstützt bei der Gestaltung der Abläufe.
- Deine Funktion wird Neukunden bereits sehr früh in der Kundenbeziehung erläutert.
- Customer Success Management ist ein Angebot – Kunden bestimmen selbst in welchem Maße sie dieses nutzen.
**Was du bringst**
- Ein starkes Verständnis für die Bedürfnisse von Kunden in der Servicemanagement-Branche.
- Ein hohes Maß an Kommunikationsfähigkeit und Teamfähigkeit.
- Ein flexibles und kundenorientiertes Denken.
**Was wir bieten**
- Ein dynamisches und innovatives Umfeld.
- Eine Vielzahl von Möglichkeiten zur Weiterentwicklung und Fortbildung.
- Ein starkes Team, das dich unterstützt und begleitet.
**Kommunikationsfähigkeit und Teamfähigkeit sind gefragt**
Wir suchen nach einem Kundenbeziehungsmanager (m/w/d), der sich in der Servicemanagement-Branche auskennt und ein starkes Verständnis für die Bedürfnisse von Kunden hat. Du solltest ein hohes Maß an Kommunikationsfähigkeit und Teamfähigkeit mitbringen und ein flexibles und kundenorientiertes Denken haben.
**TOPdesk Deutschland GmbH**
Wir sind ein international agierendes Softwareunternehmen im Bereich Servicemanagement. Wir bieten eine Vielzahl von Lösungen für die Servicemanagement-Branche an und unterstützen Kunden bei der Gestaltung ihrer Kundenbeziehungen.
