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Front Desk Associate

vor 2 Monaten

Rosenheim, Bayern, Deutschland Hotel San Gabriele Vollzeit
About the Role

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hotel San Gabriele. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Manage the front desk operations, including check-in, check-out, and guest services
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Process payments, handle room assignments, and maintain accurate records
  • Collaborate with other departments to ensure seamless guest experiences
  • Provide information and recommendations to guests on hotel amenities, services, and local attractions
  • Maintain a clean and organized front desk area, ensuring a welcoming atmosphere for guests
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong problem-solving and conflict resolution skills
  • Proficiency in computer systems and software
  • High school diploma or equivalent required; hotel management experience preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance