Telecommunications Customer Advisor
vor 4 Wochen
Are you enthusiastic about delivering exceptional customer service and thrive in engaging with individuals? Do you possess excellent communication skills and have the ability to connect effortlessly with others? If so, Avedo II GmbH Pforzheim is the perfect place for you to become a Customer Service Representative (m/f/d) in Telecommunication.
We embrace newcomers as well.
What we provide- Stable employment with a permanent position available in full-time or part-time (starting from 20 hours/week)
- Attractive salary complemented by performance-related bonuses and sales incentives
- Comprehensive training and coaching aimed at personal growth
- Transparent communication and consistent feedback
- Employee perks including discounts and fruit days
- Convenient location with excellent transport connections
- Addressing customer inquiries related to telecommunication offerings
- Delivering sales-focused guidance on products, plans, and pricing
- Crafting tailored offers and agreements, such as plan modifications and new product introductions
- Ensuring customer satisfaction through our services and fostering a positive experience
- Following up on discussions and maintaining accurate customer records
- Outstanding proficiency in the German language
- Competence in PC applications (e.g., MS Office)
- Strong sales orientation and enthusiasm for new products
- Capability to provide effective advice to customers
- Customer-centric mindset and meticulous attention to detail
- Willingness to work various shifts, including weekends
If you find this opportunity appealing, we would love to connect with you. No resume on hand? You can apply as a Customer Service Representative (m/f/d) in Telecommunication in just a few minutes without needing a CV or cover letter. We look forward to meeting you.
About Us
Whether you are an experienced customer service professional, a committed salesperson, or new to the field, our call center is the ideal environment for you. We welcome individuals from all backgrounds. We will equip you with all the essential training for the role. Our expertise lies in managing customer interactions for a diverse range of clients. With numerous call centers across Europe, we are a trusted partner for our clients. Team collaboration is crucial for us to ensure not only success but also enhanced customer experiences. So, why wait? Join our team and discover the dynamic world of customer service at Avedo II GmbH Pforzheim.
All designations are addressed to all genders.
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