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IT Team Lead
vor 2 Monaten
We are a fast-growing technology company that aims to revolutionize the IT industry with our innovative IT Operating System.
Our team is passionate about building a platform that makes IT easier and more efficient for businesses.
Job SummaryWe are seeking an experienced IT Team Lead to join our team and lead our IT support team.
The successful candidate will be responsible for providing leadership, guidance, and support to our IT support team, ensuring they have the necessary skills and knowledge to deliver exceptional service to our customers.
Key Responsibilities- Leadership and Team Management
- Provide guidance and support to the IT support team to ensure they are equipped to handle complex IT issues.
- Develop and implement effective team development strategies to improve team performance and morale.
- Oversee day-to-day operations to maintain an efficient working environment.
- Technical Expertise
- Stay up-to-date with the latest technology trends and innovations.
- Proactively challenge existing practices and implement new and improved processes.
- Performance Management
- Develop and implement performance management strategies to drive continuous improvement.
- Utilize key performance indicators (KPIs) to measure team performance and identify areas for improvement.
- Communication and Interpersonal Skills
- Exceptional communication and interpersonal skills to effectively interact with team members, customers, and stakeholders.
- Minimum of 5 years' experience in IT support, including at least 2 years in a leadership capacity.
- Demonstrated proficiency in people management and leadership.
- Strong technical expertise in computer systems, networks, and software.
- Proven track record of effectively leading and motivating teams in dynamic environments.
- Exceptional problem-solving, communication, and interpersonal skills.
- Fluent in English; proficiency in German is advantageous.
- Attractive compensation package, including a Virtual Stock Option Plan (VSOP).
- High responsibility and ownership from day one.
- Benefits, including ÖPNV ticket, Swapfiets, Urban Sports Club, and Corporate Benefits.
- Office locations in Munich and Berlin-Mitte.
