Veterinary Technical Support Manager

vor 1 Monat


Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united Vollzeit

We are currently seeking a Veterinary Technical Support Manager (m/f/d) to collaborate with a prominent partner in the Rhine/Main region. This role offers a diverse range of responsibilities, a supportive work environment, and appealing benefits, all within a part-time temporary employment (50-60%) arrangement with an international organization in the pharmaceutical sector. Enjoy the flexibility of working entirely from your home office.

What We Provide

  • Competitive salary package based on qualifications and experience
  • Up to 30 days of vacation annually
  • Opportunities for further training through e-learning programs
  • Monthly discount campaigns on various products such as sportswear, cosmetics, and more
  • A culture of openness and collaboration
  • Complete remote work capability

Your Responsibilities

  • Act as the primary contact for veterinary inquiries in first-level support
  • Assist the team by addressing phone and written inquiries from clients (veterinarians/pharmacists) regarding our products during service hours
  • Handle the documentation and processing of technical pharmaceutical product issues (PQC) and goodwill inquiries
  • Record these issues in our tracking system and report any adverse events related to products to our Quality department within 24 hours
  • Support the team in establishing a continuous reporting system to analyze incoming requests categorized by customer groups, business units, animal species, products, etc.

Your Qualifications

  • Professional background: Completed studies in veterinary medicine
  • Experience: Minimum of 3 years of practical experience in small animal treatment, with potential experience in managing diabetic cats
  • Proficient in common software applications such as MS Office, particularly MS Teams and Outlook
  • Eagerness to learn new systems, including the Gecco documentation system and telephone systems
  • Passion for providing expert advice to veterinarians over the phone
  • Experience in cross-functional teamwork within a matrix organization
  • Soft skills: Ability to remain calm and composed when interacting with customers over the phone, manage high workloads, prioritize tasks independently, and possess strong communication skills in both English and German


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united Vollzeit

    We are excited to announce a vacancy for a Veterinary Technical Support Manager (m/f/d) with a prominent partner in the Rhine/Main area. This role offers a diverse range of responsibilities within a supportive work environment, complemented by appealing benefits. The position is part-time temporary employment (50-60%) and allows for 100% remote work with an...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united Vollzeit

    We are excited to announce a vacancy for a Veterinary Technical Support Manager (m/f/d) with a prominent business partner in the Rhine/Main area. This role offers a diverse range of responsibilities, a supportive work environment, and appealing benefits, all within a part-time temporary employment (50-60%) structure, allowing for 100% remote work with an...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united Vollzeit

    We are excited to announce a vacancy for a Veterinary Technical Support Manager (m/f/d) with a reputable business partner in the Rhine/Main area. This role offers a diverse range of responsibilities, a supportive work environment, and attractive benefits, all within a part-time temporary employment (50-60%) arrangement with an international client in the...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united Vollzeit

    We are excited to announce a vacancy for a Veterinary Technical Support Manager (m/f/d) with a reputable business partner in the Rhine/Main area. This role offers a diverse range of responsibilities within a supportive work environment, along with attractive benefits. This position is available as a part-time temporary employment (50-60%) with an...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland expertum GmbH Vollzeit

    ÜBER DIE POSITION:Als Technical Support Specialist (m/w/d) bei expertum GmbH sind Sie ein wesentlicher Bestandteil unseres engagierten Teams. Wir sind stolz darauf, als führender Anbieter im Bereich der Personaldienstleistungen zu agieren und unterstützen renommierte Unternehmen in der Industrie. Ihre Rolle wird entscheidend sein, um die Effizienz und...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland SEGULA Technologies Vollzeit

    Company OverviewBecome a part of Segula Technologies Experts GmbH, a prominent independent development and consulting firm specializing in the automotive, commercial vehicle, and aviation sectors. We are currently seeking a Technical Support Specialist (m/f/d) for Wind Turbines to assist our client, a developer in the renewable energy sector.Role...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland Herrmann Personaldienste GmbH Vollzeit

    Company OverviewHerrmann Personaldienste GmbH is a prominent provider of IT services across Europe, recognized for delivering cutting-edge technological solutions to a variety of leading corporations. With nearly 15 years of experience in the recruitment of IT and administrative talent, we are committed to connecting skilled professionals with top-tier...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland Edmund Optics Vollzeit

    Product Support Engineer - German Speaker (f/m/d)At Edmund Optics, we're seeking a skilled Product Support Engineer to join our European customer support team. As a key player, you'll provide technical assistance and product recommendations to customers, handle inquiries, and collaborate with global teams.Key Responsibilities:Offer expert technical guidance...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland Edmund Optics Vollzeit

    Product Support Engineer - German Speaker (f/m/d)At Edmund Optics, we're seeking a skilled Product Support Engineer to join our European customer support team. As a key player, you'll provide technical assistance and product recommendations to customers, handle inquiries, and collaborate with global teams.Key Responsibilities:Offer expert technical guidance...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland Edmund Optics Vollzeit

    Product Support Engineer - German Speaker (f/m/d)At Edmund Optics, we're seeking a skilled Product Support Engineer to join our European customer support team. As a key player, you'll provide technical assistance and product recommendations to customers, handle inquiries, and collaborate with global teams.Key Responsibilities:Offer expert technical guidance...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland Edmund Optics Vollzeit

    Product Support Engineer - German Speaker (f/m/d)At Edmund Optics, we're seeking a skilled Product Support Engineer to join our European customer support team. As a key player, you'll provide technical assistance and product recommendations to customers, handle inquiries, and collaborate with global teams.Key Responsibilities:Offer expert technical guidance...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF Stationary Energy Storage GmbH Vollzeit

    Job Title: After-Sales Organization ManagerBASF Stationary Energy Storage GmbH, a leading chemical company, is seeking an experienced professional to join our team as an After-Sales Organization Manager.About the Role:Develop and establish a global network of technical service partners to deliver field maintenance for NAS batteries.Set up and coordinate...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF Stationary Energy Storage GmbH Vollzeit

    Job Title: After-Sales Organization ManagerBASF Stationary Energy Storage GmbH, a leading chemical company, is seeking an experienced professional to join our team as an After-Sales Organization Manager.About the Role:Develop and establish a global network of technical service partners to deliver field maintenance for NAS batteries.Set up and coordinate...


  • Linz am Rhein, Rheinland-Pfalz, Deutschland Basalt-Actien-Gesellschaft Vollzeit

    We are seeking a highly skilled IT System Administrator to join our team at Basalt-Actien-Gesellschaft. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesInstall, configure, and maintain...


  • Linz am Rhein, Rheinland-Pfalz, Deutschland Basalt-Actien-Gesellschaft Vollzeit

    We are seeking a highly skilled IT System Administrator to join our team at Basalt-Actien-Gesellschaft. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesInstall, configure, and maintain...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF Vollzeit

    About the RoleBASF Stationary Energy Storage GmbH (BSES) is a leading provider of innovative energy storage solutions. We are seeking a highly skilled Technical Manager After Sales to join our team and drive the success of our NAS battery business.Key ResponsibilitiesDevelop and implement a global network of technical service partners to deliver field...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF Vollzeit

    About the RoleBASF Stationary Energy Storage GmbH (BSES) is a leading provider of innovative energy storage solutions. We are seeking a highly skilled Technical Manager After Sales to join our team and drive the success of our NAS battery business.Key ResponsibilitiesDevelop and implement a global network of technical service partners to deliver field...


  • Ingelheim am Rhein, Rheinland-Pfalz, Deutschland SEGULA Technologies Vollzeit

    Company OverviewBecome a part of Segula Technologies Experts GmbH, a prominent independent firm specializing in development and consulting within the automotive, commercial vehicle, and aviation sectors. We are currently seeking a Technical Support Specialist (m/f/d) for Wind Turbines to provide assistance to our client, a developer focused on renewable...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland Computacenter Vollzeit

    About the RoleWe are seeking a skilled IT Service Technician to join our team at Computacenter. As an IT Service Technician, you will be responsible for providing technical support to our customers in the public sector.Your Key ResponsibilitiesYou will be responsible for resolving technical issues and incidents in a timely and efficient manner.You will work...


  • Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland Computacenter Vollzeit

    About the RoleWe are seeking a skilled IT Service Technician to join our team at Computacenter. As an IT Service Technician, you will be responsible for providing technical support to our customers in the public sector.Your Key ResponsibilitiesYou will be responsible for resolving technical issues and incidents in a timely and efficient manner.You will work...