Process Improvement Manager

vor 4 Wochen


Munich, Bayern, Deutschland Amazon TA Vollzeit
Job Title: Principal, Process Improvement

We are seeking a highly skilled and experienced Principal Process Improvement manager to join our Fleet Strategic In-Life Partnerships and Programs Team. The successful candidate will be responsible for creating, piloting, rolling out, and expanding fleet programs that interface with external vendors, including OEMs, OEM dealerships, fleet suppliers, and fleet management companies.

Key Responsibilities:
  • Program ownership of a portfolio of services
  • Business development and vendor negotiations
  • Leverage EU-wide rollout of services and their continuous improvement
  • Engagement with internal teams (international) and external stakeholders

The ideal candidate will have a strong background in project management and vendor management, with experience in dealing and managing 3P vendors. A Bachelor's degree is required, and a Project Management Qualification is preferred. Data analytics skills and experience of dealing with Delivery Station and/or Delivery Service Partner are also highly valued.

As a Principal Process Improvement manager, you will be responsible for creating and owning project plans for the deployment of services, identifying business needs, and creating solutions to continuously improve our service offering. You will also conduct tendering and negotiation with suppliers, build mechanisms to continuously re-evaluate and evolve our services based on customer feedback, and own the relationship with suppliers responsible for the delivery of services.

This role requires an ability to travel >25% and will involve regular updates to EU senior leadership on the status of projects and key metrics. Amazon is an equal opportunities employer and values diversity in the workplace. We make recruiting decisions based on your experience and skills, and we are committed to protecting your privacy and the security of your data.



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