Client Operations Specialist
vor 1 Monat
Become a vital part of SACLÀB as a Client Operations Specialist
We are in search of a dedicated individual who has a keen interest in fashion and luxury goods to join our vibrant Sales team. As a Client Operations Specialist, you will be instrumental in delivering outstanding customer service and overseeing logistics processes. This role presents an excellent chance to engage in a diverse environment and aid in the advancement of SACLÀB within the luxury sector.
Key Responsibilities:- Deliver pre-sales and post-sales assistance, with an emphasis on nurturing robust customer connections
- Respond to customer inquiries through multiple communication channels
- Manage logistics tasks including the collection of items from sellers, packaging and dispatching orders, and overseeing returns
- Collaborate with shipping partners and manage associated documentation
- Assist the team with various operational duties
- Exceptional communication abilities in English and German/French
- Willingness to work on-site
- Enthusiasm for building customer relationships in a dynamic startup atmosphere
- Strong organizational capabilities and multitasking skills
- Familiarity with CRM platforms is a plus
Joining SACLÀB means being part of a creative and forward-thinking team that prioritizes equality and respect among all employees. You will benefit from a 4-day work week, a modern office environment, a MacBook, subsidized fitness memberships, a professional development budget, team events, family-friendly policies, and more.
At SACLÀB, we are dedicated to sustainability and ethical practices within the luxury fashion sector. Join us in transforming the industry with our innovative approach to pre-owned designer bags and contribute to a more sustainable future for fashion.
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