Customer Service Representative

Vor 2 Tagen


Kaiserslautern, Rheinland-Pfalz, Deutschland Freudenberg Medical Europe GmbH Vollzeit
About Freudenberg Medical

We are a global provider for medical device design and manufacturing with a strong focus on innovation and quality. Our company is committed to making a difference in the future of healthcare.

Job Description

As a Customer Service Specialist, you will be part of our team supporting our customers with their queries and concerns. You will be responsible for providing excellent customer service, resolving issues, and ensuring customer satisfaction.

Our company culture is built on the values of innovation, quality, and teamwork. We offer a dynamic and diverse work environment where you can grow and develop your career.

Key Responsibilities
  • Provide customer service via phone, email, and other communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues
  • Document customer interactions and issues
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in German and English.

We are an equal opportunities employer and welcome applications from diverse candidates.



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