Quality Assurance Technician for Customer Complaints

vor 1 Monat


Friedrichsdorf, Hessen, Deutschland Luculentus GmbH - Neu-Isenburg Vollzeit
Position Overview

Luculentus GmbH, a leader in the field of metal processing, is seeking a Quality Technician specializing in Complaints Management. This role is essential for ensuring customer satisfaction and maintaining high-quality standards.

Key Qualifications
  • A degree in a relevant discipline.
  • Minimum of 2 years' experience in managing complaints within the automotive industry.
  • Proficiency in essential automotive quality tools.
  • Exceptional report writing skills.
  • Fluency in English.
  • Strong analytical abilities and teamwork orientation.
Responsibilities

The successful candidate will be responsible for:

  • Addressing and resolving customer complaints effectively.
  • Conducting thorough analyses of components.
  • Implementing quality improvement measures.
  • Preparing detailed reports on findings.
  • Collaborating with various departments to enhance quality processes.
  • Maintaining clear communication with clients regarding their concerns.

If you possess the necessary qualifications and are committed to quality excellence, we encourage you to consider this opportunity with Luculentus GmbH.



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