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Desktop Support Specialist
vor 3 Monaten
Position Overview
We are seeking a dedicated Desktop Support Specialist to join our team. This role is essential for delivering top-notch technical assistance to our internal clients.
Company Overview
Our organization is a prominent player in the technology sector, specializing in automated testing solutions and virtual instrumentation software. We aim to empower engineers and scientists across various industries, enhancing their productivity and fostering innovation.
Key Responsibilities
- Deliver exceptional desktop support to users, addressing hardware, software, and network challenges with a strong emphasis on IT infrastructure.
- Oversee the lifecycle management of computing devices, which includes procurement, setup, and asset tracking.
- Implement site deployments for IT infrastructure initiatives and identify areas for service enhancement.
- Assist with infrastructure-related duties, such as network oversight, data backups, and virtualization tasks.
- Act as a liaison between the IT department and site management, communicating IT updates as necessary.
- Facilitate training sessions and offer technical support to team members.
What We Offer
- Attractive salary along with a comprehensive benefits package.
- Opportunity to engage with advanced technology within a global organization.
- Focus on professional growth and potential for contract renewal.
- Flexible working conditions with a mix of on-site and remote work.
Qualifications
- Bachelor's degree in Information Technology or equivalent professional experience.
- 3-5 years of experience in IT support, ideally within a multinational context.
- In-depth knowledge of Windows operating systems, Office 365, and virtualization technologies.
- Strong analytical skills and the ability to work autonomously.
- Proficiency in both English and German, with excellent verbal and written communication skills.
If you are a customer-oriented IT professional with a commitment to continuous improvement, we encourage you to consider this opportunity.