Technical Support Specialist

vor 2 Monaten

Herzogenrath, Nordrhein-Westfalen, Deutschland AVOMIND Vollzeit
Job Description

As an IT Operation Specialist at AVOMIND, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure. Your primary responsibility will be to identify, research, and resolve technical problems that may arise, ensuring minimal disruption to our business operations.

Key Responsibilities:
  • Technical Problem-Solving: Identify and resolve technical issues in a timely and efficient manner, utilizing your expertise in Microsoft Windows, iOS, and Android operating systems.
  • Technical Support: Provide technical support to internal stakeholders, responding to their queries and concerns in a professional and courteous manner.
  • Documentation and Tracking: Maintain accurate records of technical issues, including documentation, tracking, and monitoring to ensure timely resolution.
  • IT Infrastructure Management: Manage and deploy internal end-user technologies, including SharePoint, to ensure seamless integration with our business operations.
Requirements:
  • Technical Expertise: Strong knowledge of Microsoft Windows, iOS, and Android operating systems, as well as Microsoft Office suite and Google Apps.
  • Language Skills: Fluency in German and English, with excellent communication skills (written and verbal).
  • Time Management and Teamwork: Ability to manage time effectively, prioritize tasks, and work collaboratively as part of a team.
  • Business Acumen: Ability to translate business needs into IT terms, ensuring alignment with our company's goals and objectives.

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