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Service Coordinator

vor 2 Monaten

Munich, Bayern, Deutschland NAVVIS Vollzeit
Unlock Your Potential as a Service Coordinator at NavVis

At NavVis, we're on a mission to empower people to build a better future. As a Service Coordinator, you'll play a vital role in delivering exceptional customer experiences and ensuring our Mobile Mapping Devices meet the highest standards.

Key Responsibilities:
  • Coordinate repair and maintenance services for international customers and resellers
  • Collaborate with Service Engineers, production, and business teams to provide seamless support
  • Process customer requests, including scheduling services, cost estimation, and progress tracking
  • Run remote checks, escalate complex issues, and prepare quotes and invoices
  • Coordinate international shipments and restock spare parts in local offices
  • Maintain and leverage customer data, assets, and entitlements
What We're Looking For:
  • Previous experience in coordinating services for hardware products
  • Exceptional communication and organizational skills
  • Business-level English skills for global collaboration
Why NavVis?
  • Flat hierarchy with open feedback culture and 360° developmental feedback
  • Access to a learning & developmental platform with tailored trainings
  • Clear career development paths and internal mobility opportunities

We value diversity and inclusivity, and we're committed to fostering an environment where everyone can thrive. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic growth journey, we'd love to hear from you