Customer Service Representative for Emergency Response and Service Center

vor 1 Woche


Rheine, Nordrhein-Westfalen, Deutschland Vitakt Hausnotruf GmbH Vollzeit
About Vitakt Hausnotruf GmbH

Vitakt Hausnotruf GmbH is a leading provider of emergency response services in Germany, with over 30 years of experience. Our company is committed to delivering high-quality services to our customers, and we are looking for a dedicated and skilled individual to join our team.

Job Summary

We are seeking a Customer Service Representative to join our team at the Emergency Response and Service Center. As a key member of our team, you will be responsible for answering alarm calls, providing information to emergency services, and performing administrative tasks.

Key Responsibilities
  • Answer alarm calls from the emergency response system
  • Provide information to emergency services, such as police, fire department, and ambulance
  • Update and maintain customer records and perform other administrative tasks
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • High level of empathy and understanding of customer needs
  • Proficiency in computer software and systems
  • Availability to work a variety of shifts, including evenings, nights, and weekends
What We Offer
  • A competitive salary with bonuses and additional benefits
  • A comprehensive training program to ensure your success in the role
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you



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