Host and Service Ambassador
Vor 7 Tagen
We are a dynamic food service company with a mission to revolutionize the grab-and-go food industry. Our goal is to provide high-quality, affordable, and convenient food options to millions of people across Europe.
We are committed to creating a unique dining experience that combines warm hospitality, beautiful spaces, and engaged communities. Our team is passionate about innovation and continuous improvement, and we empower our staff to perform at their best.
Job SummaryWe are seeking a skilled and enthusiastic Host and Service Ambassador to join our team in Berlin. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience, and contributing to the growth and success of our company.
Key Responsibilities- Customer Service: Greet and assist customers in a friendly and professional manner, ensuring they feel welcome and valued.
- Order Processing: Take and process customer orders accurately and efficiently, using our systems and procedures.
- Food Preparation: Assist in the preparation of food and beverages according to our standards, ensuring high-quality products and presentation.
- Cleanliness and Organization: Maintain a clean and organized store environment, ensuring it is presentable at all times.
- Cash Handling: Manage cash transactions accurately and operate the cash register with precision.
- Inventory Management: Assist with stock replenishment and inventory checks, ensuring accurate stock levels and minimizing waste.
- Team Collaboration: Work collaboratively with team members to ensure smooth operations during your shift, providing support and assistance as needed.
- Customer Engagement: Engage with customers, addressing inquiries and concerns to ensure a pleasant experience.
- Previous Experience: Previous experience in a customer service role, preferably in the food or retail industry.
- Interpersonal Skills: Strong interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
- Positive Attitude: A positive, friendly, and approachable demeanor, with a strong work ethic and commitment to delivering exceptional service.
- Availability: Ability to work various shifts, including weekends and holidays, with flexibility to adapt to changing business needs.
- Language Skills: Fluency in English; German proficiency is a plus.
- Flexible Scheduling: Flexible opening hours and no late-night or early-morning shifts.
- Supportive Team: An experienced team dedicated to supporting your growth and development.
- Competitive Compensation: Attractive compensation and bonus structure.
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