Senior Cloud Solutions Expert

vor 3 Wochen

Hamburg, Hamburg, Deutschland NetApp Vollzeit

Job Title: Sr. Cloud Solutions Architect

Job Summary

At NetApp, we are seeking a highly skilled Cloud Solutions Architect to join our Data Services team. As a key member of our team, you will play a critical role in driving the growth and evolution of our data services products and capabilities.

Key Responsibilities:

  • Lead pre and post-sales technical enablement, supporting field teams with advanced product design to enhance deal success and customer satisfaction.
  • Conduct hands-on testing and documentation for custom configurations, and co-author use-case documentation alongside product marketing.
  • Develop and maintain sales tools such as TCO estimators and performance sizers and provide technical expertise for internal training content.
  • Advocate for the product at trade shows and conferences, create engaging content, and participate in specialized teams for targeted go-to-market strategies.
  • Act as a technical liaison for customer and partner escalations and play a key role in managing strategic customer relationships.
  • Oversee the technical aspects of early access programs, ensuring successful feature adoption and providing guidance on directed access initiatives.
  • Manage the product enhancement request process, influencing design and prioritization with a comprehensive understanding of technical and business considerations.
  • Collaborate with engineering and product management to develop new designs from concept to launch and lead technical market analysis to inform product decisions.

Requirements:

  • 5+ years of hands-on experience with Data Protection solutions, including backup and disaster recovery solutions enabling to meet customers migration and DR requirements to secondary or low-cost data centers on-premises or cloud.
  • 3+ years of at least one "big 3" hyperscaler experience (AWS, Azure, GCP), this includes configuring network, compute and storage, with RBAC privileges to meet the customer's security requirements.
  • Proven work experience as a Cloud Architect or similar role.
  • Good understanding of a virtualization infrastructure VMware, KVM, Hyper-V, deployment of datastore for VM provisioning on various type of storage media VMFS block, NFS file shares or NVMe-TCP.
  • Good understanding of a database or VM administrator lifecycle.
  • Good understanding cloud security guidelines, key management, certificate handling, ability to propose highly-available solutions for local, zonal and regional HA.
  • Hands-on experience with NetApp ONTAP – huge advantage.
  • Experience mentoring and training colleagues – advantage.
  • Understanding of cyber recovery solutions – advantage.
  • Exceptional written and verbal communication skills.
  • Strong demonstrated experience with complex problem solving.
  • Customer obsession – demonstrated building a strong understanding of customer problems and building capabilities that help resolve their pain points.
  • Ownership mentality – demonstrated end to end ownership, accountability, and a desire to lead from the front when required to achieve the desired outcome.
  • Experience operating within globally dispersed teams – advantage.

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