Customer Service Representative

vor 2 Wochen


Kiel, Schleswig-Holstein, Deutschland ASF GmbH Kiel Vollzeit

About Our Company:

ASF GmbH Kiel is a leading provider of customer service solutions in Norddeutschland, with a strong focus on delivering exceptional service to our clients.

Job Summary:

We are seeking a highly skilled and motivated Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound calls from customers, providing expert advice on telecommunication products, and documenting customer interactions in our system.

Key Responsibilities:

  • Handle inbound calls from customers in a professional and courteous manner
  • Provide expert advice on telecommunication products and services
  • Document customer interactions in our system, including customer information and call details
  • Update and maintain customer records to ensure accurate and up-to-date information

Requirements:

  • Strong communication skills and empathy, with the ability to build rapport with customers
  • Proficiency in PC and Office applications, including our customer relationship management system
  • Ability to work in a fast-paced environment and meet productivity standards

What We Offer:

  • A stable and secure full or part-time position with opportunities for career advancement
  • Flexible working hours to accommodate your needs
  • A supportive and collaborative work environment with a team of experienced professionals
  • Opportunities for professional development and training to enhance your skills and knowledge

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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