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Technical Support Representative for Rental Services

vor 3 Monaten


Würzburg, Deutschland Boels Verleih GmbH Vollzeit

Boels Rental: A Premier Rental Service Provider in Europe

Boels Rental stands as one of the most esteemed rental service providers across Europe. With an unwavering commitment to growth, this family-owned enterprise has been expanding its reach since its inception in 1977. Boels embodies a vibrant 'Can-do' spirit and encourages the entrepreneurial mindset of its employees, who view themselves as essential partners to our clientele. We offer a diverse range of rental solutions for machinery, tools, containers, event equipment, and more, aiming to surpass our customers' expectations through innovative offerings and expert service.

Technical Customer Support Specialist (m/f/d)

Location: Würzburg
Work Hours: 40 hours per week
Compensation: Competitive salary with additional benefits

If you possess a deep understanding of hardware and machinery, coupled with excellent customer service skills, you may be the ideal candidate for the Technical Customer Support Specialist role at Boels DIY in the Würzburg/Schweinfurt region.

Your Role

In this position, you will oversee our rental stations located within various hardware outlets in your designated area. You will serve as the primary contact for the on-site personnel who facilitate the rental of our equipment to customers.

Your Responsibilities
  • Providing support to our partner hardware stores and offering assistance as needed
  • Organizing your daily activities to ensure efficient rental operations
  • Managing administrative tasks such as inventory assessments and documentation of visits
  • Maintaining and servicing our machinery fleet, including the procurement of spare parts
  • Conducting training sessions on product usage and software applications independently
What We Offer
  • Permanent employment contract with an attractive compensation package
  • 28 days of annual leave to promote your well-being
  • Flexible working hours from Monday to Friday, accommodating family needs
  • Autonomy in planning and organizing your work schedule
  • A service vehicle provided, with commute time counted as working hours
  • Opportunities for growth within a dynamically expanding company in a stable industry
  • Comprehensive onboarding process to ensure your success
  • A collaborative work environment where teamwork is highly valued
Benefits of Working at Boels
  • Option to lease an E-Bike with financial support from Boels
  • Access to health and fitness programs to promote your well-being
  • Participation in our company pension scheme for future financial security
  • Opportunity to redeem a shopping voucher for various retailers
  • Access to discounted rental rates for personal construction projects
  • Referral program rewards for recommending potential candidates

At Boels, we pride ourselves on being one of the largest rental service providers in Europe. As a family-oriented business, we prioritize personal commitment and fostering a positive work environment. You are not just an employee; you are a valued member of our close-knit team. We are dedicated to supporting your professional development while maintaining a regional character within our international operations.

Your Profile
  • Technical and commercial acumen with a passion for machinery maintenance
  • Efficient and organized work habits, both independently and collaboratively
  • Strong customer-oriented approach with excellent communication skills
  • Possession of a Class B driver's license

If you are uncertain about your fit for this role, rest assured that we provide comprehensive training, welcoming applicants from diverse backgrounds.

Application Process Overview

We will review your application and respond within two working days. If your profile aligns with our needs, we will arrange an initial interview to discuss your qualifications further.

Initial Contact

We will reach out to you via phone to discuss your application and answer any preliminary questions you may have.

Interview Process

During the interview, you will meet your potential supervisor and learn more about the role while discussing your professional background.

Contract Offer

Should both parties express mutual interest, you will receive a contract offer detailing competitive compensation and employment terms.

Welcome Aboard

Upon acceptance, you will officially begin your journey with Boels. We look forward to welcoming you to our family.

Questions?

We are eager to receive your application and look forward to the possibility of working together.