IT Assistance Specialist
vor 4 Wochen
Company: Dorfner GmbH & Co. KG
We are seeking a dedicated IT Support Specialist to join our internal IT team. In this role, you will assist users with their technical queries related to both hardware and software. You will engage with various Microsoft 365 issues and have the chance to provide support across multiple locations.
If you have a passion for learning and delivering dependable service, this position is ideal for you.
Key Responsibilities:
- Deliver 1st and 2nd level technical support
- Manage and resolve user inquiries
- Enhance operational workflows
- Develop and maintain documentation
- Solid technical knowledge
- Ability to quickly adapt to IT systems
- Proficient in Microsoft Windows
- Experience in IT systems administration is a plus
- Customer-focused and service-oriented attitude
- Approachable, confident, and skilled demeanor
- Capability to stay calm under pressure
- Team-oriented and dependable
- Proficient in German
- Possession of a Class B driver's license
- Comprehensive 4-month training program
- Attractive salary package
- 30 days of annual leave
- Permanent employment contract
- Company pension plan
- Flat organizational structure and transparent communication
- Engaging company and IT department events
- Flexible working arrangements
- Employee discounts
- Diverse training opportunities
- Accessible workplace via public transport
- Options for job bike or bicycle financing
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