Aktuelle Jobs im Zusammenhang mit Technical Assistance Consultant - Dresden, Sachsen - Kiwigrid
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vor 2 Wochen
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Principal Lead Consultant Power Cables
vor 2 Wochen
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Principal Lead Consultant Power Cables
vor 3 Wochen
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Technical Assistance Consultant
vor 3 Monaten
Join Kiwigrid as a Technical Support Engineer
As a key member of our team, you will be responsible for delivering exceptional technical assistance to our clients and partners. Your role will involve:
- Offering comprehensive support for the installation, configuration, and operation of our cutting-edge products
- Identifying and rectifying technical issues efficiently
- Ensuring compliance with established Service Level Agreements (SLAs)
- Maintaining regular communication with clients to ensure their needs are met
- Striving for high levels of customer satisfaction
- Assisting with on-site product installations
- Supporting various testing procedures
Key Qualifications
- Strong communication abilities
- Fluency in both German and English
- A proactive, solution-focused approach
- Experience with operating systems and environments such as Linux, Windows, and Android
- Capability to solve problems independently
- Willingness to travel and adapt to changing situations
- A minimum of three years of experience in IT support roles
What We Offer
- A permanent employment contract with a competitive salary
- Flexible working hours and arrangements
- An agile work environment enriched with various benefits
- Health initiatives and complimentary snacks and beverages
- Opportunities for team sports and social events
- Job transportation support and retirement benefits
- Paths for personal and professional growth
- Sponsored recreational activities
- Customized workspace options
