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Order Management Specialist

vor 3 Monaten


Berlin, Berlin, Deutschland Techem Vollzeit

Job Overview:

Your Responsibilities - Make a Difference with Us:

You will continuously monitor your incoming orders and meticulously process the assigned tasks efficiently. You will verify technical and commercial information in the systems, request missing documents and information from clients or relevant interfaces, and forward these for subsequent processes. You will maintain customer information with all relevant billing data in the system to ensure accurate invoicing. You will review the available data for completeness and plausibility. You will handle customer communication within the department. If you identify gaps in the workflows, you will report these to the appropriate internal interfaces. As part of quality assurance, you will examine samples based on specified quality criteria, document the results, and develop quality metrics. You will derive measures for quality improvement and systematically communicate these internally. To support quality assurance, you will enhance and create checklists.

Your Profile - What We Appreciate:

Completed commercial vocational training and initial professional experience, ideally in a similar field. Awareness of quality and quantity. High attention to detail and accuracy, along with the ability to work independently. Proficient in MS Office applications and willingness to learn new systems. Experience with SAP is an advantage.

Our Team:

Fosters an open and honest corporate culture characterized by accountability and clear communication. Works collaboratively and respects one another. Diversity, flexibility, enjoyment at work, and a strong sense of community make our team unique.

Positive Work Environment:

A Great Start at Techem: Digital onboarding for all new employees, a comprehensive onboarding event, personalized job familiarization plans, and work shadowing, allowing for a swift assumption of responsibilities, creative freedom, and supportive colleagues.

Working at Techem Means: Being part of a leading company in the digitalization of energy transition in buildings, with short decision-making paths, flat hierarchies, an open corporate culture, regular digital communication from management, 30 days of leave, special paid leave, a company laptop, travel allowances, capital-forming benefits, and a pension plan.

Personal Development at Techem: Opportunities to cultivate your creativity and skills, with extensive chances for development as both a specialist and a manager through our systematic development program "STEP" and a diverse seminar program via the "Techem Academy."

For Our Employees: Flexible working hours, mobile work options, modern work environments, free water, fair trade coffee and tea at all locations, excellent travel connections, varied event formats, Techem-leased bicycles, active health management programs, and benefits through the "Corporate Benefits" program.

Exceptional Opportunities to Shape the Future of the Energy Economy: A digital and dynamic environment, forward-thinking projects, new technologies and methods, and the freedom to develop ideas that drive the energy transition forward, all within a cooperative working atmosphere focused on shared success and synergy, characterized by openness, honesty, clarity, and commitment.