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vor 2 Monaten
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Customer Service Representative
vor 2 Monaten
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.
Key Responsibilities:
- Provide excellent customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Support our customers in using our digital services, including online banking and mobile banking.
- Identify opportunities to upsell and cross-sell our products and services to our customers.
- Work closely with our sales team to identify and pursue sales opportunities.
- Provide administrative support to our sales team, including data entry and record-keeping.
Requirements:
- Relevant education and training in a field such as banking, finance, or customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven experience in a customer-facing role, with a strong track record of providing excellent customer service.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Proficiency in Microsoft Office and other relevant software applications.
About Us:
Sparkasse Landsberg-Dießen is a leading financial institution in the region, with a strong reputation for providing excellent customer service and innovative financial solutions. We are committed to helping our customers achieve their financial goals, and we are seeking a talented and motivated individual to join our team.
