IT-Support Specialist

vor 2 Wochen

Ingolstadt, Bayern, Deutschland DONAT IT GmbH Vollzeit
Job Description

We are seeking a highly skilled and motivated IT-Support Mitarbeiter to join our team at DONAT IT GmbH. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.

Key Responsibilities
  • Provide technical support to customers via phone, email, and other communication channels
  • Identify and resolve technical issues related to software and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our products and services
  • Provide excellent customer service and support
Requirements
  • Abgeschlossene Berufsausbildung in IT or related field
  • Experience in IT or technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of software and hardware technologies
What We Offer
  • Flexible working hours and remote work options
  • Bike leasing and other employee benefits
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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