ITSM Interface Developer

At Arvato Systems, we are committed to driving digital transformation for our clients globally through our cutting-edge IT solutions. Our team consists of approximately 3,000 skilled professionals across more than 25 locations.

We are seeking an ITSM Interface Developer (m/f/d) to join our dynamic team in Gütersloh, with the option for flexible remote work arrangements.

As part of the international Operational Management Team, you will play a crucial role in ensuring the seamless operation of IT services, effectively distributing service delivery tasks among various departments, and maintaining communication with both internal and external stakeholders.

• Evaluate requirements and develop specifications for interface solutions within Opentext Service Manager.
• Engage proactively with clients to clarify needs and refine solutions.
• Develop interfaces to integrate with external ITSM systems.
• Migrate existing native interfaces to Service Bus interfaces.
• Guarantee the scalability, availability, security, and monitoring of the interfaces you develop.
• Collaborate with the development team to address technical challenges and implement effective solutions.

• A degree or vocational training in computer science or a related field.
• Proficient in programming languages such as JavaScript, Java, Python, or similar.
• Experience with web services and API integrations (REST, SOAP).
• Familiarity with ITIL-compliant operational processes in data centers, especially in Transition and IT Service Operation.
• Ideally, some background in interface development for IT service management platforms.
• Fluent in both German and English.

We encourage you to apply even if you do not meet all the specified qualifications, as we highly value employee development within our organization.

Engaging projects and challenges | Flat organizational structure | Significant autonomy and responsibility | Flexible working hours and remote work options | Extensive learning opportunities and digital training | Comprehensive health benefits, including free fitness classes | Support for family and childcare needs | Employee discounts and more. For additional information, please visit our career page.