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Commercial Director
vor 2 Monaten
Job Summary:
As a key member of the CSA Group team, you will be responsible for leading and directing regional Customer Care Specialists and Key Account Managers to achieve commercial objectives.
Key Responsibilities:
- Provide strategic leadership and direction to regional teams to drive sales growth and customer satisfaction.
- Motivate and promote cross-selling and exceptional customer service to drive business results.
- Act as a decision-maker to effectively resolve customer issues and complaints.
- Develop and lead regional teams to achieve commercial objectives and targets.
- Enable strong communication, regular product knowledge, and corporate goals and vision across the organization.
- Contribute to strategic direction by developing an understanding of our customers' business environment.
- Execute promotional campaigns to drive sales and revenue growth.
- Continuously review and improve sales processes to ensure efficiency, effectiveness, and accuracy.
- Participate in and lead special projects to drive business results and improve processes.
Requirements:
- University degree or college diploma in business administration, sales, and marketing, or related fields.
- 10 years of technical sales experience with a proven track record of consistently exceeding sales goals.
- Excellent written and verbal communication skills, with the ability to create clear and effective written communications and presentations.
- Good IT skills, including Microsoft Office, and excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills, with the ability to meet deadlines and work under pressure.
What We Offer:
- An exciting and challenging role in sales to support the growth of CSA Group.
- The opportunity to work in a dynamic and global organization with a strong commitment to safety, sustainability, and customer satisfaction.
- A comprehensive benefits package, including a company pension plan and fitness and health program.
- The chance to work with a talented and dedicated team of professionals who are passionate about making a difference in people's lives.
