IT Engineer for Self-Service Solutions
vor 4 Wochen
Position Overview:
Become a valued member of the Debeka team, where we are committed to enhancing the lives of countless individuals across Germany. We are in search of a skilled professional to take on the role of IT Solutions Developer for our Self-Service Portal. In this capacity, you will be tasked with the implementation and customization of self-service workflows within our Matrix 42 platform, alongside the design of user interfaces and operational processes. If you possess a strong interest in IT and wish to make a significant impact, we encourage you to consider this opportunity.
Key Responsibilities:
- Customize and implement self-service workflows within the Self-Service Portal (Matrix 42)
- Design and develop user interfaces, workflows, and reports utilizing a Low-Code platform
- Integrate and manage connections with external systems (e.g., Active Directory, CMDB, Orchestration)
- Provide monitoring and troubleshooting support (2nd Level Support) for the Self-Service Portal
- Introduce and implement new modules such as Knowledge Base or Incident Management
Required Qualifications:
- Degree or vocational training in an IT-related discipline
- Proficient in scripting and querying languages including SQL, Javascript, Windows PowerShell, and VBScript
- Experience with relational databases and data modeling techniques
- Basic understanding of ITIL practices is a plus
- Possess an agile mindset
- Strong orientation towards teamwork, service, and customer satisfaction
What We Provide:
- A family-friendly corporate culture
- 30 days of annual leave
- Flexible working hours and remote work options for a healthy work-life balance
- Comprehensive social benefits and employer contributions to retirement plans
- Stable employment with supportive onboarding
- Opportunities for individual development and training
- Diverse pathways for career advancement
- Employee parking facilities
- Health and wellness initiatives
- Exclusive employee discounts and offers
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