Product Support Specialist

Vor 5 Tagen


Frankfurt am Main, Hessen, Deutschland Ubique Systems Vollzeit

Product Support Manager
======================

**Job Summary**

Ubique Systems is seeking a skilled Product Support Manager to join our team. As a key member of our Customer Service department, you will be responsible for providing technical support and service to our national and international customers.

**Key Responsibilities**

* Support customers with technical issues and provide solutions to ensure their satisfaction
* Manage workpackages and take on tasks as Workpackage Manager (m/f/d) in Customer Service
* Develop and coordinate support service concepts, including systems, devices, and test equipment
* Conduct training courses and maintain repair files, documentation, and their evaluation
* Create failure statistics and derive remedial measures
* Manage project/program management after the end of series production

**Requirements**

* Independent, systematic, analytical, and structured way of working
* Quality and responsibility awareness
* High willingness to learn, curiosity, ability to work in a team, initiative, and communication skills

**What We Offer**

* Competitive salary of 60-70K Euros
* Hybrid role with a mix of office and remote work
* Opportunity to work in the Aerospace Domain

**About Us**

Ubique Systems is a leading provider of innovative solutions in the Aerospace industry. We are committed to delivering high-quality products and services to our customers.



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