German Speaking Client Liaison

vor 1 Woche

Bochum, Nordrhein-Westfalen, Deutschland Patrique Mercier Recruitment Vollzeit
Client Representative - German Language

Patrique Mercier Recruitment is seeking a highly skilled Client Representative with fluency in German to join our team. As a key point of contact for our clients, you will be responsible for providing exceptional customer service, addressing inquiries, and ensuring a seamless client experience.

Key Responsibilities:
  • Communicate with clients in German via phone, email, and chat, providing prompt and friendly assistance
  • Address client inquiries regarding products and services, ensuring all questions are answered
  • Guide clients through processes and help resolve any issues they may face
  • Maintain detailed records of client interactions and feedback
  • Work collaboratively with internal teams to enhance service delivery
  • Remain updated on product offerings and industry trends to provide accurate information
  • Participate in training programs to continually develop skills and knowledge
Requirements:
  • Fluency in German and English, both written and spoken
  • Prior experience in customer service or client representation is preferred
  • Strong problem-solving and communication abilities
  • Customer-oriented mindset with a passion for providing excellent service
  • Organizational skills and attention to detail
  • Familiarity with CRM software or customer support tools is an advantage
  • A team player who functions well in a fast-paced environment
  • Willingness to learn and adapt within a growing company
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)

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