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Automotive Service Representative

vor 3 Monaten


Mannheim, Baden-Württemberg, Deutschland Porsche Zentrum Mannheim Vollzeit

Join the dynamic team at Porsche Zentrum Mannheim as a Service Coordinator, where your role will be pivotal in delivering exceptional customer experiences. If you possess a strong background in customer service and a keen interest in the automotive sector, this position is tailored for you.

Key Responsibilities:
  • Greet clients upon arrival and guide them to the right personnel
  • Provide assistance to customers in the waiting area with relevant information and refreshments
  • Schedule service appointments and manage customer mobility options
  • Oversee workshop scheduling and appointments
  • Process cash transactions and handle general correspondence for the service department
  • Manage incoming phone calls
  • Support projects assigned by the After Sales Manager or Service Advisor
Qualifications:
  • Completed vocational training in a commercial field with technical insight
  • Proficient in Microsoft Office Suite
  • Experience in front office roles or direct customer engagement within the automotive industry
  • Excellent communication skills and a customer-focused attitude
  • Proactive, independent, and service-oriented mindset
  • Self-driven and capable of thriving in a fast-paced environment
What We Offer:

By becoming part of our team, you will benefit from:

  • Diverse and challenging responsibilities
  • Opportunities for ongoing professional development
  • Attractive salary package
  • Comprehensive health insurance
  • Subsidized company bike initiative
  • Pension plan
  • Employee perks
  • Modern working environment
  • Supportive and skilled colleagues