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Customer Service Representative

vor 2 Monaten


Sindelfingen, Baden-Württemberg, Deutschland HORNBACH Vollzeit

About Us

HORNBACH is a leading retail company in the home improvement and gardening industry. We are committed to providing our customers with exceptional service and a wide range of products to meet their needs.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
    • Answer customer questions and provide product information to ensure customer satisfaction.
  • Transaction Processing
    • Process customer transactions accurately and efficiently, handling cash, credit card, and other payment methods.
    • Count and reconcile cash and credit card transactions at the end of each shift.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
    • Restock shelves and merchandise as needed to ensure a visually appealing store environment.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask.
    • Basic math skills and accuracy with handling cash and credit card transactions.

What We Offer

HORNBACH offers a competitive salary and benefits package, including:

  • Salary
    • Competitive hourly rate based on experience.
  • Benefits
    • Health, dental, and vision insurance.
    • 401(k) retirement plan with company match.
    • Employee discounts on store merchandise.

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system.