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IT Technology Services Specialist

vor 2 Monaten


Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

About the Role

We are seeking a highly skilled IT Technology Services Specialist to join our team at SAP. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure.

Key Responsibilities

  • Manage IT assets for Germany, ensuring compliance with company policies and procedures.
  • Conduct on-site IT equipment inventories and audits to identify areas for improvement.
  • Develop and implement contract management strategies for managed IT services.
  • Identify and mitigate technical and contract risks to minimize disruptions to our operations.
  • Provide escalation management and claim resolution services to ensure timely resolution of issues.
  • Develop creative solutions to drive strategic development of department-specific strategies, execution, and operational plans.
  • Monitor and enhance specific goals, including scope, quality, and availability, to ensure continuous improvement.
  • Design and implement process improvements to enhance efficiency and effectiveness.
  • Provide program and project management support for department-specific projects.

Requirements

  • University degree in Economics, Business Administration, Business Informatics, or a related field.
  • Proven experience in dealing with large, multinational enterprises and providers.
  • 5-7 years of professional experience in IT asset management and contract management.
  • Strategic and visionary thinking, with the ability to develop and implement creative solutions.
  • Excellent data analysis skills, with the ability to interpret and present complex data.
  • Strong interpersonal skills, with the ability to communicate effectively with stakeholders at all levels.
  • Ability to work in a fast-paced environment, with a high level of stress tolerance.
  • Fluent English and German language skills, both written and spoken.
  • Familiarity with Microsoft Enterprise architecture and communication/collaboration technologies.

About SAP

SAP is a leading provider of enterprise software solutions, with a strong focus on innovation and customer satisfaction. Our company culture is built on collaboration, diversity, and a passion for helping our customers succeed. We offer a highly collaborative team environment, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.

Why Join SAP?

At SAP, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will be challenged to think creatively and develop innovative solutions to complex problems. Our company culture is built on a strong sense of community, with a focus on collaboration, diversity, and inclusion. We offer a highly competitive compensation package, with a range of benefits and perks to support your career and personal goals.