Client Relations Specialist

vor 4 Wochen


Berlin, Berlin, Deutschland HRS Germany GmbH Vollzeit
HRS Germany GmbH

Our client stands as a prominent player in the field of customer service and outsourcing solutions. They are currently seeking candidates for the following position:

Key Responsibilities

As a vital member of the team, your duties will include:

  • Delivering exceptional service to clients and their customers through various communication channels, including phone, chat, and email;
  • Processing incoming sales orders, addressing customer service inquiries, and providing detailed information regarding billing and tracking;
  • Striving for outstanding customer satisfaction by understanding client needs and proposing optimal solutions.
Candidate Profile
  • Proficiency in the Dutch language along with a strong command of English is essential;
  • Comprehensive training will be available, making this opportunity suitable for individuals with diverse experience levels;
  • A positive demeanor and meticulous attention to detail are crucial;
  • Strong interpersonal and communication skills, both verbal and written, are required;
  • A professional and engaging personality that instills confidence in clients is important.
Benefits
  • Competitive base salary;
  • Incentives including attendance and performance-related bonuses;
  • Additional compensation for language proficiency;
  • World-class training and development opportunities;
  • Standard working hours: Monday to Friday, 8 AM to 5 PM;
  • Opportunities for career advancement;
  • A supportive work environment that promotes inclusivity.


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