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Customer Service Representative
vor 2 Monaten
Position Overview:
We are seeking a dedicated Service Assistant at DÜRKOP GmbH, committed to delivering exceptional customer service in a dynamic environment.
Key Responsibilities:
- Act as the primary contact and communication center for the dealership.
- Manage customer interactions from start to finish, including:
- Appointment scheduling
- Order processing
- Billing and payment handling
- Vehicle rental services
What We Offer:
- A permanent and stable position within a growing organization.
- A collaborative and supportive workplace culture.
- Access to a well-established network of branches.
- Opportunities for professional development funded by the employer.
Qualifications:
- Background in business education, preferably in hospitality or service sectors.
- Strong focus on customer service with excellent communication abilities.
- Detail-oriented, reliable, and a team player.
- Proficient with digital tools and processes.
