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Logistics Operations Coordinator

vor 3 Monaten

Dresden, Sachsen, Deutschland ASML Vollzeit

Introduction to the role

As a Logistics Operations Coordinator, you will oversee the supply chain operations for your designated regions, ensuring that materials are readily available in warehouses near our customer facilities or directly at customer sites. Your role will involve translating customer requirements and contractual obligations into effective material planning strategies. You will also focus on driving continuous improvements in material availability to enhance our after-sales contract performance and support installation or upgrade events. Collaborating with stakeholders in both the regions and headquarters, you will strive to deliver optimal customer service while managing costs.

Key responsibilities

We seek individuals who are dedicated to daily operations and can effectively manage unexpected customer demands under pressure. You will be responsible for addressing urgent and complex issues as the final point of support. Additionally, for upgrade and installation projects, you will plan and prepare for intricate events at customer locations. During the preparation phase, you will ensure that all necessary parts and tools are available on time and at the correct locations. This requires prioritizing customer needs, reporting to stakeholders, and driving escalations when necessary.

Required experience

  • 2-7 years of relevant experience in a large international organization, preferably in Supply Chain, Engineering, Operations, or Procurement.
  • Understanding of business complexities, supply chain dynamics, and/or relevant industry knowledge.
  • Strong analytical and tactical thinking abilities, along with excellent interpersonal and communication skills.
  • Proven ability to drive results, manage high-pressure situations, and engage with stakeholders effectively.
  • Cultural awareness and familiarity with SAP are essential.
  • Lean methodology experience is preferred.

Educational background

A relevant bachelor's degree, such as in supply chain management or engineering, is required.

Essential skills

  • Strong interpersonal, communication, and decision-making skills.
  • Self-motivated and capable of working independently.
  • Service-oriented with a problem-solving mindset.
  • Excellent analytical capabilities.
  • Ability to organize and prioritize tasks effectively.
  • Capacity to influence others without direct authority.
  • A proactive and positive attitude.
  • Proficient professional communication skills in English and German.

Additional information

The Logistics Operations team plays a crucial role in ensuring that we meet service level agreements (SLAs) with our customers. Given that system downtime can result in significant costs, maintaining tight SLAs is critical, with minimal waiting times for parts and tools. Our team manages these challenges within a global network, handling thousands of unique spare parts to deliver exceptional customer satisfaction through tailored and cost-effective supply chain services. As our company continues to evolve, our highly skilled workforce is dedicated to planning and executing the supply chain aspects of commercial upgrades, field change orders, and machine transfers.

This position offers opportunities for both full-time and part-time employment.

Commitment to diversity and inclusion

ASML is an Equal Opportunity Employer that values diversity and inclusion in the workplace. We are committed to recruiting, hiring, training, and promoting individuals in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We believe that a diverse and inclusive workforce is essential to our success.